Delaware Get Care, Stay Well Avoid unneeded ER trips Emergency rooms save lives. But they are also costly. Your wait can seem endless if your problem is not a threat to your life. Here are things you can do to try and stay out of the ER: Know what is urgent versus an emergency. You should always call or go to the ER for true emergencies. These include chest pain, heavy bleeding, and fainting. If you have concerns that must be cared for within hours, but you can’t see your PCP, urgent care may be a good option. These problems might include earaches, sore throat, or pink eye. To learn more about urgent care, visit www.amerihealthcaritasde.com/urgent . Have a primary care provider (PCP). Even if you are not sick, a PCP can assess your health needs and SUMMER off er preventive care. This includes vaccines (shots) and screenings. When you are ill, your PCP can treat a wide range of problems before they become more serious. Learn more at www.amerihealthcaritasde.com/pcp . Use telehealth services. AmeriHealth Caritas Delaware covers telehealth services. These sessions are often done over the phone or through a secure web portal. If your PCP does not off er a telehealth option, members have access to AmeriHealth Caritas Delaware Telehealth, powered by MDLive. This convenient option is provided at no cost to you for getting help for nonemergency medical conditions. It is available hours a day, seven days a week, and days a year. To learn more, visit www.amerihealthcaritasde.com/telehealth . “About Chronic Diseases,” Centers for Disease Control and Prevention, www.cdc.gov/chronic-disease/about. “Roadmap to Better Care,” U.S. Centers for Medicare & Medicaid Services, www.cms.gov/fi les/document/roadmap-better-care-english.pdf. All images are used under license for illustrative purposes only. Any individual depicted is a model.