LP Gas - March 2022
EAB insights
2022-03-10 10:42:31
LPG EDITORIAL ADVISORY BOARD Q&A
If the industry lost all of its institutional knowledge tomorrow, what piece of wisdom would you hope remained?
Michelle
Bimson Maggi
Vice President – Law, AmeriGas Propane, King of Prussia, PA
“The piece of wisdom I hope would remain is how vital it is for the industry to be engaged in local, state and federal advocacy.”
Tom
Jaenicke
VP of Propane Marketing Services, Warm Thoughts Communications, Charlevoix, MI
“I hope the importance of promoting, selling, installing and servicing the wide variety of appliances and other propane burner tips that are now available can be passed on. If we forget about what empties the tanks, we won’t have any tanks left to fill. The electrify-everything groups will make sure of it.”
Patrick
Hyland
Director of Industry Communications, PERC, Cleveland, OH
“It’s crucial to aim for excellence in our service to builders and other construction pros who have a lot of incentives to go all-electric. We need to be at our best – solving problems, meeting deadlines and generally being easy to work with. It’s on us to give them compelling reasons to choose propane.”
Dale
Delay
President, Cost Management Solutions, Livingston, TX
“Be patient until you have a good understanding of the facts.”
Greg
Noll
Executive Vice President, PMAK, Topeka, KS
“Institutional knowledge will never be lost if owners and managers are excellent leaders and communicators. Good leaders educate their employees, empower them to assume ownership in the company and hold them accountable for everything they do.”
Dan
Richardson
President & CEO, Conger LP Gas, Tifton, GA
“I would say the knowledge of what was required to build and maintain a successful, growing and profitable business.”
Dennis
Halverson
Propane Product Manager, Christensen Inc., Richland, WA
“The most important piece of wisdom is safety first. At the end of every day, the goal is to keep our customers safe and ensure our employees go home to their families. Selling propane and delivering efficiently is important to the business, but safety is non-negotiable.”
Larry
Osgood
President, Consulting Solutions LLC, Monument, CO
Jim
Renaldo
President, Renaldo Sales & Service Inc., North Collins, NY
Mike
Walters
Vice President, Safety & Fleet, Superior Energy Systems, Columbia Station, OH
“Safety. Product safety, operational safety, workplace safety. I hope we would have the foresight to keep our customers safe, our employees safe, the general public safe and the environment safe. Safety is and should be our primary mission.”
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